Dimming

Guarantee

Philips electronic ballast guarantee

- Business as usual -

The technology and quality of electronic ballasts have evolved tremendously over the last ten years. Together with their high efficiency this makes electronic ballasts the most economic solution to drive discharge lamps. To demonstrate our confidence in the reliability of our products Philips now offers an extended guarantee.

Philips was the first company to develop electronic ballasts. Right from the start Philips offered service and support wherever necessary and continues to do so.

The high quality and technology standards of the Philips Lighting electronic ballasts of today will now be more explicitly reflected in a 3 and 5-year guarantee. This guarantee applies to all Philips Lighting electronic ballasts and will benefit the OEM, the installer and the end-user. Since Philips has always maintained a very high service and after sales support level this more explicit guarantee is really nothing new. Business as usual!

3 year

The 3-year guarantee applies to any Philips Lighting electronic ballast. No registration is necessary. An invoice that shows the number of ballasts etc. (see leaflet for further details) is sufficient. The start of the guarantee period is the purchase date of the products.

5 year

Although the 5-year guarantee is valid with all IEC compliant lamps, a Philips lamp and ballast combination will always give optimum performance because they have been designed around each other, within the IEC limits. A failure with such a tuned lamp and ballast combination is therefore less likely.